NEW ARRIVALS
OUR LOOKBOOK
INTRODUCING THE IVORY COTTON BLOUSE
Need assistance? We're here to help.
Have a question about your order, sizing, shipping, or anything else? Our team is here to assist you every step of the way.
General information
Product information
Shipping & Delivery
How can I contact you?
If you have any questions regarding your order, products, or general inquiries, our team is happy to help. You can reach us anytime at contact@bynxelle.com, and we'll respond as soon as possible. We also share updates regarding releases and orders through our Instagram.
Where can I find your latest updates?
We share the latest updates on upcoming releases, restocks, production progress, and shipping announcements through our Instagram, email newsletter, and SMS notifications. We recommend following us and subscribing to stay informed about everything happening at Bynxelle.
Will sold out items be restocked?
Some products may be restocked, while others are released as limited editions and may not return. If a restock is planned, it will be announced through our Instagram, SMS, and email newsletter. We recommend subscribing to stay updated on future availability.
Where can I find your size chart?
A detailed size chart is available on every product page. We recommend reviewing the measurements before placing your order, as sizing may vary between styles. If you're between sizes or need additional guidance, feel free to contact our team and we'll be happy to help you choose the best fit.
How do I choose the correct size?
We recommend referring to the size chart provided on each product page before placing your order. Compare the garment measurements with a similar item you already own to find the best fit. If you're unsure which size to choose, feel free to contact our team and we'll be happy to assist you.
What materials are used in your garments?
The fabric composition for each item is listed on its product page. At Bynxelle, we primarily use 100% cotton or cotton blended with elastane when additional stretch and flexibility are desired. We do not use polyester in our garments, as we prioritize natural, breathable materials that offer comfort, quality, and durability.
Are your items pre-order or ready to ship?
Our product pages will clearly indicate whether an item is pre-order or ready to ship. Ready to ship items are fulfilled within our standard processing timeframe, while pre-order items require production before shipping. If an item is available for pre-order, the estimated production timeline will be listed on the product page before purchase.
How long will my order take to arrive?
Delivery times depend on whether your item is ready to ship or pre-order. Ready to ship items are processed within our standard fulfillment timeframe, while pre-order items require production before shipping. Once your order has been dispatched, you'll receive a tracking email so you can follow its delivery. Please note that shipping times may vary depending on your location and the selected shipping method.
For more information about our pre-order process, production timelines, and fulfillment, please visit our Pre-Order Details page.
Do you ship worldwide?
Yes. We offer worldwide shipping to most countries. Shipping rates and delivery times are calculated at checkout based on your location. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
Will I have to pay customs or import fees?
International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority. These charges are not included in your order total and are the responsibility of the customer. We recommend checking with your local customs office for more information before placing an order.