Privacy policy

Bynxelle operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Bynxelle is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified so that it can no longer reasonably identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect the following categories of personal information:

Contact details, including your name, address, billing address, shipping address, phone number, and email address.

Financial information, including payment card information, payment confirmations, transaction details, and other payment-related information.

Account information, including your username, password, preferences, and account settings.

Transaction information, including products viewed, added to your cart or wishlist, purchased, exchanged, returned, canceled, and your purchase history.

Communications with us, including information you provide when contacting customer support or communicating with us.

Device information, including your IP address, browser type, operating system, device identifiers, and network information.

Usage information, including how you browse, navigate, and interact with our Services.

Personal Information Sources

We may collect personal information from:

You directly, when you create an account, place an order, subscribe to communications, contact us, or otherwise provide information.

Your device automatically through cookies and similar technologies when you access or use our Services.

Our service providers, who process information on our behalf to operate our business.

Business partners and other third parties, where permitted by law.

How We Use Your Personal Information

Depending on your interaction with our Services, we may use your personal information to:

Provide, Tailor, and Improve the Services

We use your information to:

Process payments.

Fulfill and ship orders.

Process returns and exchanges.

Manage your account.

Remember your preferences.

Provide customer support.

Recommend products based on your shopping activity.

Improve the functionality and performance of our Services.

Marketing and Advertising

We may use your personal information to send promotional emails, text messages, and other marketing communications, and to display advertisements based on your interactions with our Services.

You may unsubscribe from marketing communications at any time.

Security and Fraud Prevention

We use personal information to:

Verify your identity.

Detect and prevent fraud.

Protect our customers and business.

Secure our website and Services.

You are responsible for maintaining the confidentiality of your account credentials.

Communicating With You

We use your information to respond to questions, provide updates about your orders, notify you of changes to our Services, and maintain our relationship with you.

Legal Reasons

We may use your information to comply with applicable laws, respond to legal requests, enforce our policies, and protect our legal rights.

How We Disclose Personal Information

We may disclose your personal information:

To Shopify and our service providers for payment processing, shipping, fulfillment, customer support, analytics, fraud prevention, and website operation.

To marketing and advertising partners where permitted by law.

When you direct or authorize us to do so.

To affiliated businesses within our corporate structure, if applicable.

In connection with a merger, acquisition, sale of assets, or similar business transaction.

When required by law or to protect our rights, customers, or Services.

Relationship With Shopify

Our store is hosted by Shopify. Shopify collects and processes certain personal information in order to operate and improve the Services.

Information submitted through our Services may be shared with Shopify and service providers located in countries outside your own. Shopify may process certain personal information for fraud prevention, payment processing, analytics, personalized experiences, and other business operations.

For more information, please review Shopify's Privacy Policy.

Third Party Websites and Links

Our Services may contain links to third party websites or services. We are not responsible for the privacy practices, security, or content of those third party websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove the information where required by law.

Security and Retention of Your Information

We use commercially reasonable administrative, technical, and physical safeguards to help protect your personal information.

However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill our business purposes, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

Access your personal information.

Correct inaccurate information.

Request deletion of your personal information.

Receive a copy of your information.

Object to or restrict certain processing.

Withdraw consent where applicable.

Opt out of certain targeted advertising or data sharing.

You may also unsubscribe from marketing emails by clicking the unsubscribe link contained within those communications.

We may verify your identity before processing privacy requests.

Complaints

If you have questions or concerns regarding how we process your personal information, please contact us using the information below.

If applicable under your local law, you may also have the right to submit a complaint to your local data protection authority.

International Transfers

Your personal information may be transferred to and processed in countries outside your own.

Where required by law, we rely on appropriate legal safeguards, including Standard Contractual Clauses or similar approved transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised "Last updated" date.

Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: contact@bynxelle.com

Address: 8455 Sierra College Blvd, Granite Bay, CA 95746, United States

For the purposes of applicable data protection laws, Bynxelle is the data controller of your personal information.